Refund policy

LAST UPDATE: April 11, 2025

At Revozze, each piece is handcrafted with dedication and care. We want you to be completely satisfied with your purchase. If for any reason you need to make a return, please review the conditions below:

Returns

We accept returns within 7 calendar days of receiving your order, as long as:

• The piece is returned in its original packaging

• It is in perfect condition

• Proof of purchase is included

Return shipping costs are the responsibility of the customer.

ORDER ERRORS OR DEFECTIVE PIECES

If you received the wrong piece or one with a manufacturing defect, please contact us at hola@revozze.com as soon as possible. We’ll evaluate your case and do our best to assist you.

 

Cancellations

We do not accept cancellations once the order has been shipped, as our pieces are handmade in small batches.

CUSTOM ORDERS

For custom orders, we do not accept cancellations once the design has been sent to production.

If you have any questions, feel free to contact us via DM or by writing to hola@revozze.com. We're here to help.